Effective Date: February 5, 2026
M9000, Inc. ("M9000," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.m9000.com), use our platform, receive communications from us including SMS/text messages, or otherwise engage with our services.
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please do not access our services.
We may collect information that you voluntarily provide when you:
This information may include your name, email address, phone number, company name, job title, billing information, and any other information you choose to provide.
When you access our services, we may automatically collect certain information, including:
We may receive information about you from third parties, including business partners, marketing partners, and publicly available sources, in accordance with applicable law.
We use the information we collect for various purposes, including to:
This section applies if you have opted in to receive SMS/text messages from M9000.
By providing your phone number and opting in, you consent to receive SMS/text messages from M9000 related to your account, our services, and promotional offers. Consent to receive text messages is not a condition of purchasing any goods or services from M9000.
We may send you the following types of SMS/text messages:
Message frequency varies based on your account activity and preferences. Transactional messages are sent as needed based on account events. Promotional messages will not exceed 4 messages per month unless you have specifically opted in to a higher frequency.
You may opt out of receiving SMS/text messages at any time by:
After opting out, you will receive a one-time confirmation message. You will no longer receive SMS/text messages from us unless you opt in again. Opting out of SMS will not affect other communication channels (email, in-app notifications).
Message and data rates may apply. Check with your mobile carrier for details regarding your text messaging plan. M9000 is not responsible for any charges incurred from your mobile carrier.
We do not sell, rent, or share your phone number with third parties for their marketing purposes. Your phone number may be shared with our SMS service provider solely for the purpose of delivering messages on our behalf. Our SMS service provider is contractually obligated to use your phone number only for this purpose and to protect it in accordance with applicable law.
For help with SMS messages, reply HELP to any message or contact support@m9000.com.
We may share your information in the following circumstances:
We do not sell your personal information to third parties.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable laws and our data retention policies.
If you opt out of SMS messaging, we will retain your opt-out preference to ensure we do not send you further messages, but will delete your phone number from our active messaging lists.
Depending on your location, you may have certain rights regarding your personal information, including:
To exercise these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable law.
We use cookies and similar tracking technologies to collect and store information about your interactions with our services. These technologies help us:
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. For material changes, we will provide notice through our services or via email. We encourage you to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy, our privacy practices, or SMS messaging, please contact us: